Shipping Policy
FiestGloves is operated by AUS SHOP LLC. We are committed to delivering your orders securely, efficiently, and with full transparency. Below you will find complete details regarding processing times, shipping methods, delivery estimates, and carrier information.
Shipping Options & Delivery Timelines
We currently ship within the United States only.
| Shipping Method | Order Processing Time | Transit Time | Estimated Total Delivery Time | Cost |
|---|---|---|---|---|
| Standard Shipping | 1–2 Business Days (Mon–Fri) | 3–5 Business Days | 4–7 Business Days | Calculated at checkout |
| Free Shipping (Orders Over $100) | 1–2 Business Days (Mon–Fri) | 4–7 Business Days | 5–9 Business Days | Free |
Estimated Total Delivery Time = Processing Time + Transit Time
Please note that delivery timeframes are estimates and may vary due to carrier delays, weather conditions, holidays, or peak shipping seasons.
Order Processing
• Orders are processed within 1–2 business days (Monday–Friday), excluding public holidays.
• Orders placed after 2:00 PM (EST) will begin processing the next business day.
• Once shipped, you will receive a confirmation email with tracking information.
We do not guarantee exact delivery dates.
Shipping Destination
At this time, we ship only within the United States.
We may expand to additional regions in the future.
Lost or Damaged Packages
We take reasonable care to ensure orders are securely packaged.
If your package arrives damaged or is lost in transit, please contact us within 7 days of the marked delivery date.
Email: support@fiestgloves.com
Phone: +1-458-245-4141
Please include:
• Your order number
• Clear photos of the damaged product and packaging (if applicable)
After review, eligible cases may receive a replacement or refund in accordance with our Refund & Returns Policy.
Shipping Carriers
We partner with reputable U.S. carriers such as USPS, UPS, and FedEx to ensure safe and reliable delivery.
Carrier selection may vary depending on destination, product weight, and shipping method.
Company Information
FiestGloves
Operated by AUS SHOP LLC
1215 NE Grant St # A
Hillsboro, OR 97124-3477 United States
Phone: +1-458-245-4141
Email: support@fiestgloves.com
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)
